Broadacres Housing Association
Broadacres is a successful, innovative, not for profit housing association based in the market town of Northallerton in North Yorkshire.
We were established in 1993 as a stock transfer in Hambleton and over time we have grown. We now own and manage over 6,400 homes across the whole of North Yorkshire. At the same time the range of services we provide has expanded to include our own property maintenance team, extra care schemes, a women’s refuge, young homelessness accommodation, services for people with learning disabilities and mental health issues. Our team is over 300 strong including people within property maintenance and delivering care and support services across North Yorkshire. It is important to reflect and celebrate the achievements of the past but just as important not to stand still in a world that is changing fast.
We are an ambitious organisation going through a structural and cultural transformation from a customer service organisation to a customer experience-based organisation embracing the digital agenda while ensuring we retain our local presence. Broadacres currently has stock in Hambleton, Darlington, Richmondshire, Harrogate, Redcar and Cleveland, Ryedale, Scarborough, Selby, East Riding of Yorkshire, York and Leeds. We also provide homes for rent, shared ownership and outright sale, as well as providing a range of support services to different customer groups including persons with mental health problems, learning disabilities, older persons, those fleeing domestic abuse and single young people who are homeless. Whether it is carrying out repairs to ensure our customers’ homes are kept to the highest standards or providing ways of saving money, we strive to ensure our customers receive a first-class service and that, ultimately, they are proud to say they live in a Broadacres’ home. It is clear our customers and colleagues want Broadacres to focus on the rural, market and coastal towns of North Yorkshire. It is our area of expertise and where our customers aspirations are.
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